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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa

July 13, 2026

5  out of  5
rating by Melissa
"I just purchased renters insurance thru Ms Rachel and she's amazing. Friendly, understanding and knew exactly what to do. Answered all my questions in a way that I could fully understand!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Ms. Rachel was friendly, understanding, and able to guide you through everything clearly, your trust means a lot."
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Sheila Grayson

July 13, 2026

5  out of  5
rating by Sheila Grayson
"Marjorie Smith is a great secretary with outstanding customer service skills. She always answers our questions and helps resolve any issues."
We responded:
"Thank you for your review—Marjorie is an exceptional team member with her outstanding customer service skills. We’re glad she consistently answers questions promptly and helps resolve any issues."
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hal hamrick

July 9, 2026

5  out of  5
rating by hal hamrick
"There are not enough words to express how thankful I am for J and his entire staff. From day one they have made me feel like I am important and more than just a number like you do at other insurance companies."
We responded:
"Thank you so much for your kind words—J and the entire team truly appreciate your trust and support. We’re honored we could make you feel valued from day one and provide the level of care you deserve."
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Larry Conner

June 23, 2026

5  out of  5
rating by Larry Conner
"Rachel is very professional and efficient. Great service!"
We responded:
"Thank you for the wonderful review! We’re glad Rachel provided professional, efficient service and that you had a great experience."
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John Songer

May 30, 2026

5  out of  5
rating by John Songer
"This State Farm office went above and beyond to help me with my claim. They were extremely helpful. Would highly recommend them"
We responded:
"Thank you for your kind words and recommendation—we’re glad our team could go above and beyond to support you with your claim. If you ever need anything else, we’re always here to help."
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rhonda lee

May 29, 2026

5  out of  5
rating by rhonda lee
"Rachel was very informative fast and helpful. Such a sweet young lady."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Rachel was informative, quick, and helpful. We’ll be sure to share your feedback with her—she’ll really appreciate it. We look forward to helping you again soon!"
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Sharon Jackson

May 26, 2026

5  out of  5
rating by Sharon Jackson
"Rachel is very professional with a great attitude to satisfy my personal needs"
We responded:
"Thank you for your kind words—I'm glad you felt supported and that Rachel’s professionalism and positive attitude met your personal needs. We appreciate your feedback and look forward to working with you again."
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John Nie

May 26, 2026

5  out of  5
rating by John Nie
"J’s assistant on the front end of the call was professional and patient while collecting all of my information — including 6 vehicles and 5 drivers transitioning from another national insurance brand.

The total savings between auto and homeowners insurance will be close to $3,000 annually, while also improving full coverage on 2 of the 6 vehicles insured.

Rachael was a key contact throughout the process by phone and email, helping organize everything and put it all in place within just a few days.

Thank you for the outstanding service!"
We responded:
"Thank you for the wonderful review—we’re so glad Rachel could make the transition smooth and organized, especially with multiple vehicles and drivers. We appreciate the opportunity to help you save nearly $3,000 annually while improving coverage, and we’re always here if you need anything going forward."
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B E

May 19, 2026

5  out of  5
rating by B E
"Great place to get insurance! Rachel was very helpful, professional, and friendly. I was able to save money and the process was very easy"
We responded:
"Thank you for the wonderful review—Rachel will be so glad to hear you found her helpful, professional, and friendly. We’re thrilled we could help you save money and make the process easy, and we appreciate the opportunity to serve you."
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Amber Darby

May 12, 2026

5  out of  5
rating by Amber Darby
"Rachel was so great and patient please consider this agent for all of your insurance needs! You will not be disappointed!"
We responded:
"Thank you so much for your kind words—Rachel will be thrilled to hear how helpful and patient she was throughout the process. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future."
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Lydia Bradley

May 6, 2026

5  out of  5
rating by Lydia Bradley
"Talk to Rachel!!! She's professional, proficient and a great communicator. Exactly how it should be! And my policy didn't go up!!!! Thank you Rachel 😊"
We responded:
"Thank you so much for the great review! We’re thrilled to hear Rachel provided professional, proficient service and clear communication—and even better that we were able to help without increasing your policy. We’ll be sure to share your kind words with her. Thanks again for choosing us!"
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Michelle Beaman

February 26, 2026

5  out of  5
rating by Michelle Beaman
"Very personable and always put my goals and needs first! Would recommend this agent to anybody!"
We responded:
"Thank you for the wonderful review—I'm glad to hear you felt prioritized and supported throughout the process. I truly appreciate the recommendation and look forward to helping anyone you send our way!"
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Wanda Greene

February 22, 2026

5  out of  5
rating by Wanda Greene
"We have used State Farm for years and currently have 3 autos covered.
The people are amazing! And pricing is very competitive and cheaper than a lot of others.
A quick call and questions answered.
Always there to help and make sure you have what you need. I couldn’t ask for a better insurance company so much!
You won’t be disappointed!"
We responded:
"So glad we make insurance easy for you and others!"
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Jackie and Angel Long

February 20, 2026

5  out of  5
rating by Jackie and Angel Long
"I’ve had an excellent experience with my auto and home insurance company. Their customer service is outstanding—every representative I’ve spoken with has been friendly, knowledgeable, and quick to help. They made the process of setting up both my auto and home policies simple and stress-free, and they took the time to explain my coverage so I felt confident in my choices."
We responded:
"Thank you for your kind words and for highlighting our team's dedication to excellent service. We're delighted to know we could make your insurance experience simple and stress-free while providing clear guidance."
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Dianne Suddreth

February 18, 2026

5  out of  5
rating by Dianne Suddreth
"Spent time and answered all questions. Mr. Hubbard broke everything down and made sure I got the best deal. Im very happy I went with State Farm and Mr Hubbard"
We responded:
"Thank you for your kind words! I’m so glad we could help you find the best deal and make the process easy to understand."
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Janice Baynard

February 13, 2026

5  out of  5
rating by Janice Baynard
"Was shopping for lower rates due to the expected death of a spouse because of a terminal disease. The agent was great to work with and possessed a very positive and pleasant attitude. Changing insurance was a seamless process and I feel good about making this change."
We responded:
"Thank you for sharing your experience and kind words. We're glad our agent could support you during this challenging time and make the process smooth and reassuring."
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Mike Whitt

December 16, 2025

5  out of  5
rating by Mike Whitt
"A neighbor recommended J for my insurance needs and must say I am very satisfied. Most of our communications were via email and J’s responses were almost immediate and answered all of my questions."
We responded:
"Thank you so much for your kind words and for trusting J with your insurance needs! We're thrilled to hear that the quick and clear communication made your experience a positive one."
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pat jobe

December 2, 2025

5  out of  5
rating by pat jobe
"Awesome, great personal touch."
We responded:
"Thank you for your kind words Pat! We're delighted to hear you appreciated the personal touch and look forward to serving you again."
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Sherri Anderson

November 19, 2025

5  out of  5
rating by Sherri Anderson
"Joel was very informative. He was professional and kind and worked us up a quote in an efficient manner. I am very thankful that he even helped me get ny beacon se up. I am very pleased ."
We responded:
"Thank you for your kind words! We're delighted to hear that J. provided you with professional and efficient service, and that he was able to assist you with your beacon setup."
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Tamika Mack

November 10, 2025

5  out of  5
rating by Tamika Mack
"Mr. Jay was so warm and easy to talk to!!! He made me comfortable enough to easily explain to him the type of insurance I needed!!! Thanks Mr. Jay!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mr. J. made you feel comfortable and helped you find the right insurance for your needs."
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Sandy Clatanoff

September 30, 2025

5  out of  5
rating by Sandy Clatanoff
"J. Hubbard’s team helped me get a billing issue fixed when another agent messed it all up. Thanks so much for being my new agent! Marjorie, you’re fantastic!"
We responded:
"Thank you for your kind words! We're so glad Marjorie and the team could fix your billing issue and provide the support you deserve."
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Sonya Phillips

September 18, 2025

5  out of  5
rating by Sonya Phillips
"Jay was excellent explaining everything he was doing and why. He explained why my price was the amount it was. He is very polite, patient and very understanding. Did not have any issues with explaining or answering any of my questions I had for him. I recommend giving him a call and see how he can help you with any of your insurance concerns."
We responded:
"Thank you for your kind words and recommendation! We're glad J. provided clear explanations and excellent service, and we appreciate you trusting him with your insurance needs."
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Cindy Canipe

July 9, 2025

5  out of  5
rating by Cindy Canipe
"Marjorie is always willing to help with anything we need… Always a pleasure to talk to"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Marjorie is always willing to help and a pleasure to talk to."
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Lance Greene

June 30, 2025

5  out of  5
rating by Lance Greene
"They go beyond their duties, which makes me feel comfortable being a customer of theirs. 10/10 recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team exceeded your expectations and made you feel comfortable as a customer"
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Torshia Tate

June 13, 2025

5  out of  5
rating by Torshia Tate
"I am very pleased with J Hubbard State farm. I am exceptionally please with the young man Robert Dabbs that works there. He will go above and beyond to help you get what you need."
We responded:
"Thank you for your kind words about J. Hubbard State Farm and Robert Dabbs! We're delighted to hear that Robert's dedication and exceptional service have made a positive impact on your experience."